Política de reembolso
Refund Policy
At Candela Lopez, your satisfaction is our priority.
30-Day Money-Back Guarantee If you're not completely satisfied with your purchase, we offer a full refund within 30 days of your order — no questions asked.
How to Request a Refund Simply contact us at the email address listed on your order confirmation and include your order number. We'll process your refund within 3–5 business days.
Important Notes
- Our products are digital downloads (PDF ebooks) delivered instantly after purchase.
- Because digital products are delivered immediately, we ask that you contact us before requesting a refund so we can help resolve any issues first.
- Refunds are issued to the original payment method.
Need Help? If you have trouble accessing or downloading your ebook, please reach out before requesting a refund — we're happy to help.